![]() If let me with the only option to file a dispute with my bank. I contacted the merchant again and forwarded the email correspondence. The courier acknowledged that the packed was not delivered to my home and I needed to file a dispute with the merchant. I contacted the merchant who directed me to contact the courier service in which I did. I live anywhere from 45 minutes to an hour from Kennesaw so that’s impossible even if it was being delivered on a G5. I reviewed tracking and saw were the item was received at a sorting facility in Kennesaw at 19:05 and marked delivered to me at 19:06. I received a delivery notification that my ordered had been delivered on 12/19/22 but I hadn’t received a delivery. As of today, Mathe business has not responded to our request. ![]() On MaBBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. ![]() Consumers also indicate customer service is lacking as they do not provide assistance. Reports also indicate some consumers received their original purchased items. Other customers have indicated they have never received replacement items or refund. When tracking shows items have been return customers reach out to the company in regards to the refund but company fails to process the refund. Some customer will reorder items and others send the return and wait for a refund. Upon contacting the company for a return company will provide a return label and consumers. However when they request a return the company fails to refund money. Customers allege the company has a statement of easy returns and refunds on website. I know they're relatively inexpensive jeans, but to either be shipped with a broken seam or for one to form after 2 wears isn't acceptable.BBB files indicate that this business has a pattern of complaints concerning issues with company returns and online purchases. Maybe you had a great experience, but just know that they do not seem to stand by their product. So overall pretty disappointed with my experience and won't be ordering from them again. Since this seemed to obviously be a defective pair, I reached out via email and included pictures, but I was eventually told that since I had worn the jeans, there was nothing they could do. Again, I had only worn them twice, but I never fell, ran, or did anything that would cause the jeans to rip. There was a hole about an inch and a half long. Thankfully, they arrived and I was initially very impressed with the quality and fit for the price.Īfter wearing them twice, however, I noticed the seam coming apart on the outside of the leg. I read on here that the customer service and product was good, so I didn't feel too worried. I ordered a pair a couple of weeks ago and was super curious as to what I would receive. Recurring Simple Questions and General Discussion Thread Our Social Media How to tag your submission with post flair. If you have any questions or concerns regarding the removal of a post you may contact the moderators. Please read the FULL SET OF RULES before posting. ![]() Users here are encouraged to show off their latest outfits and pickups, and engage in discussion about fashion and streetwear culture. Activewear such as athletic or military clothing.Anachronistic artistic motifs such as cyberpunk and renaissance art.Artistic movements such as punk, grunge, and hip hop.Popular influences streetwear draws upon include, but are not limited to: We are a community of fashion enthusiasts who aim to express our individuality and show off our style through streetwear, a fashion movement that combines elements of countercultures around the world with modern street style.
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